How do I get a password and where do I find it?

A username and password are printed in each copy of the magazine, and these details allow you to access and read all the material on the web site until the end of the magazine's cover date period. However, you will not be able to post messages to the subscribers' discussion forums using this password.

If you subscribe to one or both magazines, you will be sent an individual username and password that will give you access to the site for the duration of your subscription, and which will also allow you to post messages in the discussion forums. You will find the username and password printed on the confirmation letter or invoice that you receive with or around the same time as your first magazine, or your subscription renewal. The details are normally printed near your subscription reference number. You should keep this letter safe, so that you can refer to it if you forget your username and password.

At present we do not provide web-only subscriptions.

I'm not a ROOTS subscriber, but I do have a copy of the latest ROOTS magazine - where do I find the password?

A username and password are printed in every copy of the ROOTS magazines, allowing you access to the site for the cover period of that issue of the magazine. Using these passwords, you will be able to read all of the content on the site, but will not be able to post messages on the forums, as these are for subscribers only.

The password details are printed on one of the pages just inside the front cover, as shown in the examples below:

	In ROOTS Worship		In ROOTS Children and Young People

Close-up of the password and username details from the magazines:

I'm a subscriber but I have forgotten my password, or I have never been sent it. What should I do?

If you still have the letter or invoice that was sent to you with your first magazine, or when you last renewed, please check it. The user name and password will be printed on it.

If you cannot find the letter, or if the details on it prove to be out of date when you try to access the site using them, please contact or phone 0845 680 5317 to speak to our subscriptions management team (Monday to Friday, office hours only). They will be able to find your password for you, but you will need to tell them the name and address to which your magazine is sent. If you are also able to find your reference or 'RR' number - printed on the original invoice/letter and beginning with 'RR' - this will help our team to respond quickly to your request.

In the meantime, remember that you can also use the password printed inside the magazine to enable you to access the site in the short-term, although you won't be able to post messages to the forums as they are for subscribers only.

Why do I need a password?

www.rootsontheweb.com is only available to subscribers and readers of the two ROOTS for Churches magazines, ROOTS Worship (ROOTS Adult & All Age from September 2008) and ROOTS Children and Young People. The resources available on the web site complement the magazines and are not intended to be used in isolation from them. Some, but not all, of the text that has appeared in the magazines is given, together with additional web-only resources. All the material has been sourced or commissioned by ROOTS for Churches, and is provided as a special service to our readers. The operation of the web site is only possible because it is funded by the sale of the magazines. For all these reasons, we need to limit access to the web site to those people who have subscribed to or purchased the magazines.